Terms & Conditions
Once a booking has been submitted via our online reservation system you will receive an automatically generated booking summary by email.
This process on it’s own does not form a contract between us and a contract shall only arise when your booking is confirmed in writing by us via a letter or email.
NUMBER OF PERSONS USING THE PROPERTY
The maximum number of occupants permitted to occupy the property for the letting period must not exceed TWO unless otherwise agreed with the Proprietor in advance.
ARRIVAL & DEPARTURE
The cottage shall be available for you at the latest at 4pm on the day of arrival and must be vacated by 10am on the day of departure. Earlier arrival or later departure times will be accommodated where possible and only with prior agreement with the Proprietors. The cottage is rented Saturday to Saturday. Short break periods arrivals and departures will be agreed at the time of booking.
Unless otherwise stated, a deposit of 25% of the rental fee is payable if the booking is made more than 4 weeks before the arrival date. The balance must be paid in full 4 weeks prior to the arrival date. Non-payment of the balance on or before the final payment due date shall be deemed as a cancellation of the contract by the client.
Bookings made on or within 4 weeks of the arrival date must be paid in full at the time of booking.
Payment can be made online by credit card, debit card or PayPal. A bank transfer, cheque or cash are also accepted.
CANCELLATION OF BOOKING
As with any Holiday, we recommend that you take out holiday insurance as a minimum to cover cancellations, curtailment and loss or damage to personal effects to minimise costs and inconvenience in such an eventuality.
If you require to cancel a reservation for any reason we must be notified immediately by email at firstname.lastname@example.org to ensure that best efforts can be made to re let the property. On receipt of a notice of cancellation every effort will be made to re-let the property for the period booked. If re-letting is successful we will refund all monies paid by you less an administration charge of £25 and less any difference in re-letting price. If the cancellation is within 8 weeks of the arrival date and we have been unable to be re-let the property the client shall be liable for the full cost of the cancelled rental period.
Sorry, we do not accept pets.
No smoking is permitted within or directly adjacent to the property.